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Support at Home
The Homehealth Way.

From Application to Care - Homehealth Has You.

Support at Home

What is it?

The Australian Government has introduced a new program called Support at Home, which replaced the Home Care Packages program on 1 November 2025. Under this new system, the program is designed to help older Australians live independently at home for longer.

It provides funding for a wide range of services, including personal care, nursing support, household assistance, mobility equipment, and allied health services, all tailored to an individual’s needs. It also supports carers and families by reducing the burden of care and ensuring consistent, reliable access to essential services at home.

Are you ready to recieve funding?

Follow our simple step-by-Step
Recipient & Carers

Who is it for?

You may be eligible if you are:
  • 65 years or older
  • 50 years or older if you’re an Aboriginal or Torres Strait Islander person, or if you’re homeless or at risk of homelessness
  • Finding everyday tasks harder and needing support with personal care, household chores, or getting to appointments
(To find out if you’re eligible, contact My Aged Care on 1800 200 422 or visit www.myagedcare.gov.au.)



Support at Home Classifications

Eligible participants will be categorised into 1-8 different levels of funding.
Level 1
ONGOING
Annual Budget
$10,731
Quarterly Budget
$2,682.75
Lower-level support for people with basic ongoing needs.
Level 2
ONGOING
Annual Budget
$16,034
Quarterly Budget
$4,008.61
For people needing a little more day-to-day assistance at home.
Level 3
ONGOING
Annual Budget
$21,966
Quarterly Budget
$5,491.43
Moderate support for growing personal and clinical care needs.
Level 4
ONGOING
Annual Budget
$29,696
Quarterly Budget
$7,424.10
For people needing more regular in-home support and services.
Level 5
ONGOING
Annual Budget
$39,697
Quarterly Budget
$9,924.35
Higher support for complex care and home living needs.
Level 6
ONGOING
Annual Budget
$48,114
Quarterly Budget
$12,028.58
Substantial ongoing funding for more intensive support.
Level 7
ONGOING
Annual Budget
$58,148
Quarterly Budget
$14,537.04
Advanced care level for people with significant support needs.
Level 8
ONGOING
Annual Budget
$78,106
Quarterly Budget
$19,526.59
Highest ongoing funding level for very high care requirements.

Who can Apply?

If you're having difficulty navigating this program, you can elect to have someone on your behalf that you trust guide you through this journey.
Applications can be made by:
  • The recipient
  • A family member or carer
  • A healthcare Professional
  • A support coordinator
  • A legal representative

We provide support while you wait

Homehealth Relief Funding

Relief support while waiting, not yet approved, or after disapproval

Homehealth can provide interim funding support for people who still need essential help at home while their government funding is delayed, unavailable, or unresolved.
Approved and awaiting for funds to start
Not Yet Approved
Disapproved but still requiring essential support
REQUIRED TO APPLY

Provide the following

  • Full Name
  • My Aged Care ID
The details must be provided for Homehealth relief funding consideration

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